Job Title: Production Monitoring Team LeadLocation: WarwickStart Date: JuneJob Type: ContractWe're looking for a proactive and technically skilled Team Leader to oversee the monitoring of a live Oracle HCM-based production system. This critical role ensures service stability through Real Time monitoring, incident management, and performance analysis.Key Responsibilities:

• Monitor Oracle HCM systems using tools like BSM
• Identify and escalate issues impacting SLAs
• Analyse performance metrics and generate reports
• Collaborate with IT and support teams
• Drive process improvements and mentor team members

What You'll Need:

• Strong knowledge of Oracle HCM, OLTP, batch processing, and ITIL
• Experience with BSM or similar monitoring tools
• Excellent problem-solving and communication skills
• Prior experience in production monitoring environments

Success Metrics:

• Consistent SLA compliance
• Timely and actionable reporting
• Leadership in maintaining ESR system stabilit

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.DisclaimerNotwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.